What should be done before starting water damage restoration work?

Before starting water damage restoration work, signing the contract is essential as it formalizes the agreement between the restoration service provider and the client. This contract typically outlines the scope of work, responsibilities, timelines, costs, and the expectations of both parties, ensuring clarity and accountability. Having a signed contract protects both the client and the service provider, as it establishes a legal basis for the work to be performed.

While it is indeed important to notify the insurance company, evaluate the client's needs, and gather equipment as part of the overall restoration process, these actions typically follow the formalization of the agreement through the contract. By securing a signed contract first, the restoration team can ensure that they are authorized to proceed with the necessary evaluations and equipment preparations while remaining compliant with the terms agreed upon.