What is the first step in the water restoration process?

The first step in the water restoration process is conducting a thorough assessment of the damage. This is critical because understanding the extent of the water damage allows restoration professionals to develop an effective plan for remediation. During the assessment, they evaluate factors such as the source of the water, the category of water (clean, gray, or black), the areas affected, and the type of materials involved. This thorough examination informs all subsequent actions, such as determining the appropriate methods for extraction, drying, and repairs.

A comprehensive assessment also helps in identifying potential health hazards, like mold growth or contamination. It sets the stage for establishing a realistic timeline and budget for the restoration process, ensuring that the steps taken afterward are all aligned with the specific needs of the affected area. Therefore, a detailed assessment is fundamental before moving on to other activities like cleaning, material removal, or structural inspections.